Terms & Conditions
By using and or accessing our site, you are bound by terms and conditions as follows. Before making an order, please read them thoroughly.
General
These Terms and Conditions are applicable to all the visitors, the users and the customers of our site. These terms are fully accepted when you use our services. These terms are subject to change or modification by us at any time and without a notice.
Products & Availability
Products that are being sold in our site are subject to availability. We always strive to show product details, descriptions and prices as it is, but there might be minor changes in the packaging, color, or fragrance. We have the right to restrict quantities, cancel products or deny service at our own will.
Pricing
The prices that are shown on our site are in Pakistani Rupees (PKR). Prices are liable to alteration at any time. Any applicable shipping charges or taxes will be clearly mentioned at checkout.
Orders & Confirmation
After the order has been placed, you will be sent an order confirmation by SMS, WhatsApp, or email. Shipment is not assured by order confirmation. We are allowed to cancel or not accept any order because of stock problems, wrong information, or suspected fraud.
Payments
Our payment methods include Cash on Delivery (COD) and other payment options as indicated on the site.
Shipping & Delivery
The estimated delivery timelines are subject to changes because of logistics, weather or public holidays. There are courier delays that are not within our control and are therefore not our responsibility.
Returns & Exchanges
Perfumes are not eligible to returns or exchanges unless the product that is received is damaged, defective or wrong. The claims should be reported within one hour of delivery with evident proof. Products that are used or those that are opened cannot be returned or exchanged.
Intellectual Property
The information on this site, such as text, pictures, logos, designs, product names are the property of our brand and cannot be copied, reproduced, or used without a written consent
Limitation of Liability
Any indirect, incidental or consequential damages that occur as a result of using our products or web site are not our liability. We are only liable to the amount of the purchased product.
User Conduct
By using our services, users consent not to abuse the site, commit fraud, or break any law that may apply.
Privacy
We have our Privacy Policy that explains how we use and collect your information, and which also governs your usage of our site.
Governing Law
These Terms and Conditions are governed and will be interpreted according to the laws of Pakistan.
Need Help?
In case of any queries on these Terms and Conditions, please communicate with us via our official channels of communication.